Technical Support – Voice & Chat Support / Only Exp – Sal 30k

Job details

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Job description

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Dear Candidate, Greeting from Black and White Business Solutions Pvt Ltd..!! Huge Openings for Non Voice process INTERNATIONAL PROCESS - Sr. TECHNICAL SUPPORT ASSOCIATE LOOKING ONLY FOR IMMEDIATE JOINERS DAY SHIFT AND ROTATIONAL SHIFT CHOOSE ANY, Dear Candidate, Greeting from Black and White Business Solutions Pvt Ltd..!! Huge Openings for Non Voice process INTERNATIONAL PROCESS - Sr. TECHNICAL SUPPORT ASSOCIATE LOOKING ONLY FOR IMMEDIATE JOINERS DAY SHIFT AND ROTATIONAL SHIFT CHOOSE ANY, ONE DAY INTERVIEW PROCESS ALL TELEPHONIC - WORK FROM HOME. Contact: Anusha @ 9686667520 Email ID : hr7520@blackwhite.in Technical Support : Voice / Semi Voice / Non Voice Process Technical Trouble Shooting Hardware and Networking IT Help Desk Desktop Support Technical Chat / Email Support IT Trouble Shooting Technical Skills : Trouble shooting/Command for IP Adress/RAM/ROM/Networking - LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting/Active directory/Hardware /installation/ Microsoft/ Mac /Apple Designation : Technical Support Analyst / Associate / Sr. Associate / Service Desk / IT Help Desk / Process Associate / Sr.Process Associate Roles : Handle technical support questions via our ticketing system. Help customers set up their website Help transfer customer accounts from other providers. Help customers with script and software upgrades Help and repair infected and compromised accounts. Handle server monitoring tickets and repair systems in event of failures. Help build and configure new servers Keep track of request and make sure they are implemented as planned Participate in incident handling concerning technical issues / server issues through chat support Microsoft environment knowledge Have some level of technical understanding of the products building up a desktop service Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support Basic Troubleshooting, Monitoring, Backup Doing Email configuration-Outlook Skills Required : Should be flexible with rotational Shifts Graduates / PUC / Diploma fresher or Experience can apply Benefits : Day / Rotational Shifts Salary - upto 4.5lpa Unlimited incentive Structure No registration Fees(Free placement). For more quires please Contact: Anusha @ 9686667520 Email ID : hr7520@blackwhite.in Documents Required : Fresher : 10th / 12th / Graduation all semester Marks card Aadhar Card ID proof Pan Card ID Experience : Previous Companies Offer letter / relieving letter / one month pay slips 10th / 12th / Graduation all semester Marks card Aadhar Card ID proof Pan Card ID PLEASE DO REFER YOUR FRIENDS Monster