Technical Support Associate – Freshers / Exp / L1 & L2 – Sal 30k

Job details

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Job description

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Dear Candidate, Greeting from Black and White Business Solutions Pvt Ltd..!! Huge Openings with TOP BPO MNC's - Technical Support (International Voice and Non Voice ) Fresher and Experience. SHOULD BE FLEXIBLE FOR WORK FROM HOME OR WORK FROM OFFI Dear Candidate, Greeting from Black and White Business Solutions Pvt Ltd..!! Huge Openings with TOP BPO MNC's - Technical Support (International Voice and Non Voice ) Fresher and Experience. SHOULD BE FLEXIBLE FOR WORK FROM HOME OR WORK FROM OFFICE. ONE DAY INTERIVEW PROCESS - VERY LIMITED OPENINGS. Contact: Rachel @ 9739199898 Email ID : hr9898@blackwhite.in Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization Shift : Rotational Shifts / UK / US Sal : upto 4.5lpa Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Technical Advisor / TSR / TSO Technical : Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting JOB Role : Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External) Provide World Class Customer Service. End to Transaction of Reports. Need to maintain Accuracy in Reports. Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills Excellent verbal and written communication skills Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users. Perform problem cause analysis Resolve customer queries and achieve customer delight. Ability to Identify Opportunity and Implement Process Improvements Has technical experience and skills in the areas of problem determination, creativity and analysis. Venue: Address:721, Chinmaya Mission Hospital Rd, Binnamangala, Stage 1, Indiranagar, Bengaluru, Karnataka 560038 Landmark : Opp to M.K Retail next to Andhra Bank For more quires Call Contact: Rachel @ 9739199898 Email ID : hr9898@blackwhite.in Required Candidate profile One day interview process - Fresher / Experienced can apply Desired Candidate Profile * Possess good communication skills, both oral and written *Have a good attitude - should be committed to the work. * Any graduates can appear or 10+2 , 10+3. * Should be flexible with rotational shift. PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S Monster