Staff Engineer

Job details

---

Job description

---

Company:Qualcomm India Private Limited Job Area:Engineering Group, Engineering Group > Software Applications Engineering General Summary Provides technical expertise of software systems through sales presentations, product demonstrations, installation, and maintenance of company products. Assists the sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications for the development and implementation of customer applications/solutions. Ensures that the application/solution is functioning according to specifications. May provide software development and consultation to prospective users and/or product capability assessment and validation. Assists customers with any questions, issues, debugging, or troubleshooting regarding software systems and applications. The Responsibilities Of This Role Include Working independently with little supervision. Making decisions that are moderate in impact; errors may have financial impact or effect on projects, operations, or customer relationships; errors may require involvement beyond immediate work group to correct. Using verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels. May require strong negotiation and influence, communication to large groups or high-level constituents. Having a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to provide input on key decisions). Completing tasks that do not have defined steps; simultaneous use of multiple mental abilities is generally required to determine the best approach; mistakes may result in significant rework. Exercising substantial creativity to innovate new processes, procedures, or work products within guidelines or to achieve established objectives. Using deductive and inductive problem solving; multiple approaches may be taken/necessary to solve the problem; often information is missing or conflicting; advanced data analysis and interpretation skills are required. Occasionally participates in strategic planning within own area affecting immediate operations. The Responsibilities Of This Role Do Not Include Financial accountability (e.g., does not involve budgeting responsibility). Principal Duties & Responsibilities Provides timely and accurate answers to complex customer inquiries. Guides less experienced engineers in responding to customer inquiries. Proactively identifies customer problems and recommends solutions that meet customer needs. Provides customer input to design engineering team regarding modifications to Qualcomm solutions and suggests design solutions. Performs root cause analyses on complex customer problems to identify underlying issue. Integrates Qualcomm software to customer requirements. Works with development team to customize Qualcomm software to meet customer requirements. Debugs complex issues in customer software systems; works with development team to identify issues. Serves as a technical expert to sales and marketing teams when discussing needs and requirements of low priority customers. Drives technical conversation in design reviews, project reviews, and project meetings to monitor effectiveness of software functionality in meeting customer needs. Acts as a tech lead on mid-sized to large projects and owns the outcome of the project. Demonstrates advanced knowledge of debugging techniques for a specific work area (e.g., Wi-Fi, Bluetooth), and shares this knowledge with others in team. Owns one or more software modules and recommends appropriate modifications and enhancements in light of customer needs. Oversees the publication (e.g., writing, reviewing, editing) of product technical documentation for a given tech area. Demonstrates Qualcomm products and offerings to customers and explains technical value proposition. Meets with other teams (e.g., sales, product management) to determine techniques to address customer needs (e.g., pain points). Job Description Solid knowledge of Linux data stack, such as Linux socket and TCP/IP stack, different routing protocols are required Good experience in C programming required. Experiences in stability debugging in analyzing crashdumps @ module and system level will be plus Experience working on any wireless technologies (UMTS, CDMA 1X, EVDO,EHRPD) is desirable 1-5 years’ experience in wireless communication/embedded system development. BE/BTech/ME/MTech in Electrical/Electronics/Computer Engineering/Computer Science Education Minimum Qualifications Bachelors - Computer Science, Bachelors - Engineering, Bachelors - Information Systems Work Experiences 2+ years experience with debugging techniques., 3+ years experience with Programming Language such as C, C++, Java, Python, etc., 5+ years Software Applications Engineering, Software Development experience, or related work experience. Skills Certifications: Education Preferred Qualifications Work Experiences 2+ years experience in a customer-facing role. ,8+ years Software Applications Engineering, Software Development experience, or related work experience. ,1+ years of work experience in a role requiring interaction with leadership. Skills Android, Computer Software Programs, Embedded Device Drivers, Embedded Linux, Software Applications Applicants: If you need an accommodation, during the application/hiring process, you may request an accommodation by sending email to accommodationsupport To all Staffing and Recruiting Agencies:Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers .