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Job details
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NATURE OF JOB
Remote — WFH
- CATEGORY Admin / Product
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SALARY RANGE
Best in the industry Annual
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EXPERIENCE
1 – 3 Years
- JOB TYPE Full Time
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REGIONAL PREFRENCES
India
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NO. OF VACANCIES
1
Desired skillset
Job description
Crossover is the world's #1 source of remote full-time jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, Aurea Software. Have you got what it takes?
Are you under-utilized in your role, maintaining the status quo? Would your talents be better leveraged in a fast-paced organization that requires you to create solutions, solve complex and unstructured problems, and have a real impact on our customer acquisition and upsell strategy? If so, and you have a deep understanding of Salesforce, Sales Operations, and the models and processes aligned then you may be just the person we're looking for.
What You Will Be Doing
< u>< strong>Our portfolio of products serves an array of different business needs and targets vastly different audiences, which means you will gain experience across a wide breadth of software products. You will collaborate with the Operations, Sales and Marketing teams to manage and make sure our Salesforce system and sales processes are working correctly. You will be relied upon to support us as a Sales Operations and Salesforce administrative expert, integrate new technologies, methods, processes to help us be more efficient.
In this role you will:
Are you under-utilized in your role, maintaining the status quo? Would your talents be better leveraged in a fast-paced organization that requires you to create solutions, solve complex and unstructured problems, and have a real impact on our customer acquisition and upsell strategy? If so, and you have a deep understanding of Salesforce, Sales Operations, and the models and processes aligned then you may be just the person we're looking for.
What You Will Be Doing
< u>< strong>Our portfolio of products serves an array of different business needs and targets vastly different audiences, which means you will gain experience across a wide breadth of software products. You will collaborate with the Operations, Sales and Marketing teams to manage and make sure our Salesforce system and sales processes are working correctly. You will be relied upon to support us as a Sales Operations and Salesforce administrative expert, integrate new technologies, methods, processes to help us be more efficient.
In this role you will:
- Make sure our processes are working as defined, go through testing and quality assurance to make sure data is clean, processes work and the correct flows and process builders are in place. < li>
- Work autonomously and be a technical expert. While you will have team members and other resources, this role provides you with a level of autonomy that other roles may not. We look to you to be an expert, optimize our current Sales tech stack, implement and suggest improvements < li>
- Understand how to scale and make sure processes are repeatable. You will be defining and refining a method for success across a wildly diverse and ever-growing portfolio of products. Your focus will be on world-class operational processes for each product
< li> < ul> What You Won’t Be Doing
< u>< strong>- Creating sales pitches or interacting with prospective customers < li>
- Creating advertising copy< li>
- Designing or developing websites< li>
- Creating the advertising or marketing strategy.
< li> < ul> Salesforce Administrator Key Responsibilities
< u>< strong>In this role you will be working with our Director of Sales & Marketing Operations to support the sales and marketing teams to:- Administrate our Salesforce Platform, manage data quality, configuration defects, complete minor enhancements, and assess system related issues < li>
- Configure lightning pages, Salesforce objects, workflows, approval processes, validation rules< li>
- Perform data import & export tasks through Gsheet Excel into Salesforce < li>
- QA and test our sales processes to make sure lead generation, routing and sales processes are working smoothly < li>
- Help integrate and select appropriate systems to meet functional requirements < li>
- Determine the systems and processes aligned to new integrations i.e. use out-of-the-box SFDC functionality as well as building custom solutions or implementing app exchange applications. < li>
- Work with Apex class solutions to make sure processes are technically savvy and work as desired. < li>
- Be able to create and understand Salesforce reports and dashboards to analyze the systems in place and Sales performance
< li> < ul> Basic Requirements
< u>< strong>- SalesForce administrative expertise: You have exceptional knowledge with all things Salesforce, in-depth knowledge of process builders & flows. < li>
- Apex class dev experience: You have experience developing new capabilities using APEX < li>
- Sales Revenue Operations experience: Previous experience working with Sales teams. < li>
- Quick learner: You are curious, learn quickly and are able to modify processes and technologies to make things work. < li>
- Efficient Problem Solver: You are an expert in leveraging solutions discovered by others and applying them to current problems. < li>
- Meticulous: Must consider all implications of activating deactivating features < li>
- Good communicator: able to collaborate with non-technical team members to translate functional requests into actionable improvements
< li> < ul> Nice-to-have Requirements
< u>< strong>- Experience with data enrichment and data cleanliness. < li>
- Experience with lead routing i.e. Decisions on demand < li>
- Experience integrating technologies and building processes related to external tools into SF such as Sales Navigator, Facebook Linkedin lead gen < li>
- Experience with other sales and marketing systems such as Pardot, High Velocity Sales, Gong, CallRail, Drift etc. < li>
- Experience with BI tools such as Datorama or Tableau and building out reports and dashboards in Salesforce < li>
- Ability to read and understand HTML and CSS code such that you can help identify incorrect code
< li> < ul> About Aurea Software
< u>< strong>Aurea was founded with the singular vision of helping businesses succeed in today’s complex digital landscape. To achieve that goal, we do things differently. Our customers enjoy access to every product in our portfolio - all of which are cloud-based, enterprise-scale, and easy to use - with one simple subscription. We focus on relationships instead of transactions. And our unique AureaOne operating model and acquisition strategy ensure that our portfolio continues to grow, so we can continue to provide competitive advantage and differentiated results for our customers no matter what the future holds.
Aurea is was an early adopter of remote-work. In fact our entire team, nearly 2000 people and growing, operates in an entirely remote work model.
There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!
What to expect next:
< strong>- You will receive an email with a link to start your self-paced, online job application.< li>
- Our hiring platform will guide you through a series of online “screening” assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.
< li> < ul> Important!< strong> If you do not receive an email from us:- First, emails may take up to 15 minutes to send, refresh and check again.< li>
- Second, check your spam and junk folders for an email from Crossover.com, mark as “Not Spam” since you will receive other emails as well.< li>
- Third, we will send to whatever email account you indicated on the Apply form - by default, that is the email address you use as your LinkedIn username and it might be different than the one you have already checked.< li>
- If all else fails, just reset your password by visiting https: www.crossover.com auth reset-password if you already applied using LinkedIn EasyApply.< li> < ul> Crossover Job Code: LJ-4576-IN-NewDelhi-SalesforceAdmi.010
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