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BASIC

Operations Manager – Associate

Ey
India
Posted on: 15 Sep 2021

Job details


  • NATURE OF JOB Hybrid — WFH / WFO / CW
  • CATEGORY Sales & Marketing
  • SALARY RANGE Best in the industry Annual
  • EXPERIENCE 1 – 3 Years
  • JOB TYPE Full Time
  • REGIONAL PREFRENCES India
  • NO. OF VACANCIES 1

Job description


At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself, and a better working world for all.

EMEIA FSO – Markets Operations Enablement Manager

Rank: Supervising Associate

< strong>GDS & Operations Management CoE Summary

< strong>At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Global Delivery Services (GDS) Operations Management CoE provides operational and decision-making support to the Business Development leadership and to various Global Markets functions.

Our diverse teams specialize in coordinating Markets, supporting Go-to-Market projects and providing operational support to the Markets organization. The team is spread across multiple locations around the globe.

Job Summary

< strong>As part of the Operations Management CoE, you will handle multiple responsibilities like Project Management, Reporting & Analysis, stakeholder management, etc. The role requires a comparable work experience, strong excel and visualization skills, the ability to prioritize, work ethic and attention to detail as the role has a high focus on accuracy and timeliness.

The role also requires effective communication skills, including communication over emails and MS Teams, aiming to support the business and its leaders, especially senior leadership through reporting and providing insights.

Essential Function Of The Job
< strong>
  • Providing strategic inputs information to Region’s projects teams and initiatives< li>
  • Preparing executive reports and providing summary to the senior leadership< li>
  • Preparing meeting materials for the leadership< li>
  • Helping to drive operational improvements and efficiencies through the creation and implementation of rigorous operational processes and controls< li>
  • Managing complex requests involving multiple functions< li>
  • Managing and collating action points related to leadership meeting and driving their successful execution< li>
  • Comfortable interacting across multiple groups & working with teams to propose solutions and owning resolution of open items (beyond just tracking & reporting issues)

    < li> < ul> Skills And Attributes For Success
    < strong>
    • Business acumen and adaptability – capable of quickly understanding the needs of the business and able to align with changing customer expectations< li>
    • Ability to grasp or quickly understand the process, objectives of projects and move to delivery mode in a short timespan< li>
    • Proactive and able to handle responsibilities independently< li>
    • Attention to detail - utmost importance e.g. content, numbers, formatting, etc.< li>
    • Ability to extract and summarize key messages from written content< li>
    • Effective time management and prioritization< li>
    • Excellent communication – verbal and business writing skills< li>
    • Experience in managing operational processes< li>
    • Self-motivated towards continuous learning and upskilling< li>
    • Strong interpersonal skills - Confidence, maturity & ability to team and build strong client relationships< li>
    • Cultural intelligence - Openness and willingness to think and work beyond own perspectives, awareness of one’s own other’s cultures & impact on decisions< li>
    • Emotional Intelligence - Showing a level of sensitivity while dealing with others, possess a high emotional quotient and capability to manage one's emotions to adapt to environments< li>
    • Solution oriented - Ability to focus on solutions in ambiguous and uncertain circumstances

      < li> < ul> To qualify for the role, you must have
      < strong>
      • 8 to 10 years work experience with exposure to operations management< li>
      • Experience in Markets & BD Enablement< li>
      • Experience in Project coordination or Project Management< li>
      • Excellent Reporting and Analytical skills – Previous experience and proven ability to read, understand and sanitize the data, build reports or dashboards and provide insights from the data, capable of identifying probable areas of automation and implementing them< li>
      • Presentation and facilitation skills - Ability to drive meetings, build presentations that interpret the data, creating valuable business insights and delivering the message to the stakeholders< li>
      • Experience working with senior leadership< li>
      • MS Office skills: Advanced level experience in Excel and Power BI reporting & PowerPoint< li>
      • Experience in meeting management and diary management

        < li> < ul> What We Offer

        < strong>EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
        • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.< li>
        • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.< li>
        • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.< li>
        • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

          < li> < ul>If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

          EY | Building a better working world

          EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

          Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

          Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

          The exceptional EY experience. It’s yours to build.

          EY | Building a better working world

          < strong>EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets.

          Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate.

          Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. < div>< body>< html>

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