Mt-otc-cpg026878

Job details

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Job description

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With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us. Inviting applications for the role of Management Trainee, Order to Cash Are you the one we are looking for? Responsibilities Assist the Collections Manager in managing a team who will also perform collections/dispute resolution. Responsible in working account – collections/disputes Communicates internally and with the client on any issues related to the Receivables Handle problem/complaint calls & emails from client and/or customers Create & maintains SOPs for processes Train & supervise staff on various accounts receivable activities Prepares, reviews and analyzes accounts receivable aging to provide “root cause analysis Revises & refines procedures to minimize DSO and reduce deductions Providing team focus on driving SLA’s Audits & approvals of receivable adjustments. Prepares accounts receivable reporting as required Handles internal/external collection escalations Identify areas of process improvements Qualifications Minimum Qualifications Bachelor’s Degree (business, logistics or finance is preferred Relevant experience in customer service and or supply chain Proficient in PC skills Preferred Qualifications Strong communication skills with excellent inter-personal skills Ability to perform the duties related to order processing, invoicing, credit/debit memos, claims and deductions Capacity for developing an understanding of cash application, logistics and sales. Must possess analytical skills, problem solving skills, and the ability to handle stress well Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube. Job Management Trainee Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Sep 17, 2021, 5:29:11 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time