Coordinator – Associate

Job details

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Job description

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At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Job Description GDS Alliance IBM BD Operations Coordinator Job Summary: The GDS Alliance IBM BD Operations Co-ordinator will function out of the GDS Alliances Delivery Center and will be responsible for providing ongoing operations support to the IBM alliance Americas as part of the broader global Ecosystem Relationship Enablement function. The incumbent will co-develop and thereafter, operationalize the operations support delivery model for IBM Alliance Americas , ensuring seamless service delivery for ongoing initiatives and will also be responsible for executing special projects that are assigned from time to time. Essential Functions of the Job: Enter and manage opportunities in IBM opportunity management system (MYSA) Cross reference MYSA with Atlas numbers Mercury CRM mgmt support Enter and manage opportunities in Redhat CRM Support submission and tracking of CEF requests Tracking/mgmt. of BDF requests/submissions Coordination of IBM seismic site support material Manage Area sales reporting and collection of account level activity updates from CEs Help drive sales training initiatives across the sales force Coordinate campaign-focused client discussions, working with Campaign Director and COEs Creation of sales collateral, in coordination with IBM Alliance BMC team Support proposal responses Manage onshore stakeholder expectations, plans and communication Knowledge and Skill Requirements: Sales and pipeline exposure – understanding of concepts, opportunity life cycles and colleteral preparation Experience with working with tools and adminstering/managing data, information flow and reporting Should have a technology aptitude, technology exposure through experience or academics Exposure to continuous process improvement and automation initiatives (and technologies), experience with process mapping, process documentation, internal audit preparation, facing audits, etc. Should be excellent with MS Excel and Powerpoint, Power Bi skills would be an added advantage Ability to work with senior onshore stakeholders, excellent relationship and stakeholder management skills, should have the ability to develop trusted business advisor relationships with onshore stakeholders Should have experience with virtual working preferable across multiple geographies, including cultural sensitivity, with a global mindset Good at problem solving, should be capable of evaluation, root cause analysis and mitigation, good interpersonal skills, analytical thinking and research capabilities, comfortable interacting across multiple groups & working with various other teams towards the appropriate solution or resolution Good project management skills – project budgets, execution and tracking, reviews, strong time management skills including prioritizing, organizing and tracking details and meeting a series of aggressive deadlines of multiple projects or assignments with varying completion dates Excellent communication skills (English) – written and oral, strong business writing skills is essential, with the ability to create content independently with limited initial input or guidance. Experience working with Alliance/Partner programs in a professional services or technology company Knowledge of EY & GDS operations, incl. org structure, operating model, management information systems, independence concepts, etc. (for internal candidates), Big 4 consultancy exposure with experience in leadership support/strategic environment (for external candidates) Exposure of working on Mercury CRM would be an advantage Job Requirements: Academics: MBA or equivalent University Graduation (Tech graduation preferred) Experience: 9+ Years of work experience Location: GDS India Working Hours: 3pm to 1am (IST) EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.