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Consultant – Support

Noida
Posted on: 06 Sep 2021

Job details


  • NATURE OF JOB Hybrid — WFH / WFO / CW
  • CATEGORY Programming
  • SALARY RANGE Best in the industry Annual
  • EXPERIENCE 1 – 3 Years
  • JOB TYPE Full Time
  • REGIONAL PREFRENCES India
  • NO. OF VACANCIES 1

Job description


Consultant - Microsoft Dynamics 365 Support Function : Operations Location: Noida, India With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us. Are you the one we are looking for? Inviting applications for the role of Consultant- Microsoft Dynamics 365 Support Responsibilities The candidate will be providing technical support for the Microsoft Dynamics 365 for Finance and Operations Act as the primary technical contact, and delivers advanced technical troubleshooting and problem resolution to Customers, including, issues escalated to the highest level of management Collaborate on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve customer issues Collaborate with Technical Leads and escalation resources when appropriate The candidate will provide technical support including product technical training to peers as appropriate Candidate must be able to manage critical issues by setting customer expectations, devising and implementing action plans, and professionally communicating to all parties involved Minimum Qualifications Qualifications we seek in you BE/B Tech/M Tech/MCA/BCA Excellent written and verbal communication skills Preferred Qualifications Should have experience in Microsoft Dynamics 365 for Finance and Operations and CRM data model, designing, creating, customizing and configuring Experience in managing support for Microsoft Dynamics 365 for Finance and Operations Should be flexible to work in US shift hours and 24 x 7 Ability to demonstrate excellent problem solving, analytical and interpersonal skills Reproduce technical problems, diagnose causes, identify temporary and long-term solutions and communicate status updates to clients Should have good Communication Skills Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, client focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube. Job Consultant Primary Location India-Noida Education Level Bachelor's / Graduation / Equivalent Job Posting Sep 6, 2021, 10:47:54 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time

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