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Analyst Network Operations

Ice
Hyderabad
Posted on: 15 Aug 2021

Job details


  • NATURE OF JOB Hybrid — WFH / WFO / CW
  • CATEGORY Programming
  • SALARY RANGE Best in the industry Annual
  • EXPERIENCE 1 – 3 Years
  • JOB TYPE Full Time
  • REGIONAL PREFRENCES India
  • NO. OF VACANCIES 1

Job description


Description

< u>< strong>Job Description

< strong>Network Operations provides 24x7 support for the organization’s global production network infrastructure by performing proactive routines that ensure service impacts are avoided. Staff members also interact with peers in Operations and Engineering to facilitate effective handling of service requests and connectivity issues.

Responsibilities
< u>< strong>
  • Incident Management < li>
  • Proactive checkouts and monitoring to avoid service outages or limit their impact. Escalation for troubleshooting and fault isolation to restore service as necessary. < li>
  • Operational Readiness for New Services < li>
  • Completing checklists that support pre-production deployment of network services. This includes assurance that Network Operations has updated management for all related network components, is performing pro-active routines to ensure optimal network health, understands the service and it’s dependencies, and the staff is capable of performing established recovery procedures. < li>
  • Change Management Planning and Configuration Implementation < li>
  • Coordination of changes at the CAB and periodic quality reviews with Engineering. Implementation of tasks assigned to Network Operations and support for those implemented by Network Engineering. < li>
  • Service Requests, Network Maintenance, and Operational Support < li>
  • Executing requests for analysis or support. Representing Network Operations’ strategic initiatives such as vendor service level reviews, Asset Management, and Capacity Management. Coordination and support for pro-active maintenance activities required to keep the infrastructure in good health. < li>
  • Process Improvement < li>
  • Specific tasks assigned by management to own that deliver operational support improvements to a technology, process, tool, or service.
    < li> < ul> Requirements
    < u>< strong>
    • Bachelor’s Degree in Computer Engineering or related field. 3+ years of experience in lieu of educational credentials. < li>
    • Knowledge of routing protocols and concepts (OSPF, BGP, etc). < li>
    • Knowledge of TCP IP, Layer 2 and 3 switching. < li>
    • Position requires attention to details, and excellent written and verbal communication skills. < li>
    • Ability to work in a team oriented environment is essential < li>
    • Weekend and off hours support is required < li>
    • JNCIA, CCNA, or equivalent knowledge is preferred. < li>
    • Financial industry experience is preferred.
      < li> < ul> Skills
      < u>< strong>
      • Perform monitoring for new events to open incidents < li>
      • Perform all levels of routine network analysis using scripted and automated checks. < li>
      • Coordinate hot hands and other activities with vendors < li>
      • Interact with advanced level engineering support < li>
      • Develop and propose solutions for the knowledge base < li>
      • Solid understanding of multicast and troubleshooting techniques < li>
      • Working knowledge of how to use management tools
        < li> < ul> Screening Questions
        < strong>
        • Do you have a knowledge of TCP IP and internetworking and 1 years of applied experience? < li>
        • Weekend rotational support is required. Does this fit into your lifestyle? < li>
        • Off hours support is required during emergency situations. Are you willing to work on a team that is expected to be available even when not during your normally scheduled working hours? < li>
        • Documentation is a critical component of operational support. Do you agree that this is not just a tedious task best left for others? < li>
        • Are you comfortable being accountable to continually progress your own development?< li> < ul> < div>< body>< html>

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